Privacy Policy

Privacy Policy for CaffeineExperts.com

Effective Date: 05/01/2023

This Privacy Policy explains how personal information is collected, used, and shared when you visit or make a purchase from CaffeineExperts.com (referred to as the "Site").

1. Information We Collect

1.1 Personal Information: When you visit the Site, certain information about your device is automatically collected. This includes data about your web browser, IP address, time zone, and cookies installed on your device. Additionally, as you browse the Site, information about the specific web pages or products you view, referral sources, and your interactions with the Site is collected. This collectively gathered data is referred to as "Device Information."

Device Information is collected through various technologies, including:

  • Cookies: Data files placed on your device, often containing a unique anonymous identifier. For information on cookies and how to disable them, visit http://www.allaboutcookies.org.
  • Log files: These files track actions on the Site and collect data like your IP address, browser type, Internet service provider, referral/exit pages, and date/time stamps.
  • Web beacons, tags, and pixels: Electronic files used to record how you browse the Site.

Additionally, when you make a purchase or attempt to make a purchase through the Site, certain information is collected from you. This information includes your name, billing address, shipping address, payment details (such as credit card numbers), email address, and phone number. This information is referred to as "Order Information."

In this Privacy Policy, "Personal Information" refers to both Device Information and Order Information.

2. How We Use Your Personal Information

We use the Order Information collected to fulfill orders placed through the Site. This includes processing payment information, arranging shipping, providing invoices, order confirmations, and communication with you. We also use Order Information to screen orders for potential risk or fraud. Based on your preferences, we may use this information to provide you with details or advertising related to our products or services.

The Device Information we collect is used for screening potential risk and fraud, particularly related to IP addresses. This information is also employed to improve and optimize the Site, generate analytics regarding customer browsing and interactions, and evaluate the effectiveness of our marketing and advertising campaigns.

3. Sharing Your Personal Information

We share your Personal Information with third parties to help us use it, as described above. For example, our online store is powered by Shopify, and you can find information about how Shopify uses your Personal Information here: Shopify Privacy Policy. We also use Google Analytics to understand how our customers use the Site. Details about how Google uses your Personal Information can be found here: Google Privacy Policy. To opt out of Google Analytics, visit: Google Analytics Opt-out.

We may also share your Personal Information to comply with applicable laws and regulations, respond to legal requests, or protect our rights.

4. Behavioral Advertising

As mentioned above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. To understand how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page: NAI Information.

Opting out of targeted advertising can be done through the following:

You can also opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal: AboutAds Opt-out.

5. Do Not Track

Please note that we do not change our data collection and use practices when we receive a Do Not Track signal from your browser.

6. Your Rights

If you are a European resident, you have the right to access the personal information we hold about you and request corrections, updates, or deletions of your personal information. To exercise this right, please contact us using the information provided below.

Please note that your information may be transferred outside of Europe, including to Canada and the United States.

7. Data Retention

When you place an order through the Site, we will retain your Order Information for our records unless you request its deletion.

8. Changes

This privacy policy may be updated periodically to reflect changes in our practices or for operational, legal, or regulatory reasons.

9. Contact Us

For more information about our privacy practices, inquiries, or complaints, please contact us via email at andy@caffeineexperts.com or by mail at:

242 N 910 E Santaquin, UT 84655