Terms and Conditions

Terms and Conditions for CaffeineExperts.com

Effective Date: 05/01/2023

1. Introduction

Welcome to CaffeineExperts.com. By accessing and using this website, you agree to be bound by these Terms and Conditions, which govern your use of the website and the purchase of our products.

2. Orders and Payments

You may place an order on our website by selecting the product you wish to purchase and adding it to your cart. You will then be prompted to provide your shipping and payment information. By placing an order, you represent that the information you provide is accurate and complete.

We accept payment by credit card. You will be charged the full amount of your order at the time of purchase.

3. Shipping

We ship to the address you provide at the time of purchase. Please ensure that your shipping information is accurate and complete. We are not responsible for any delays or errors in shipping caused by incorrect information.

We offer free shipping on all orders over a certain dollar amount. Orders that do not meet this threshold will be charged a shipping fee.

Orders are processed and shipped within 2 business days. Domestic orders arrive between 5-10 business days, and international orders between 14-21 business days. CaffeineExperts.com is not responsible for any lost or stolen packages once delivered. The customer is responsible for all additional shipping costs when the wrong address is input during setup for the free trial and subsequent subscription.

4. Returns and Refunds

An item may be returned for a refund or exchange up to 21 days from the date of delivery. The item must be in the original, unused condition. A refund will be issued to the payment method you used when placing your order. Refunds usually take 5-10 business days to show in your account. All returns should be sent to the return address on the shipping label.

Shipping and handling charges are non-refundable. The customer is responsible for return shipping costs unless the item has arrived damaged. If the item is received damaged, or if there is a mistake on our part, you will be reimbursed for the full purchase price, including shipping costs.

If the order is returned without return shipping being paid by the customer, the return shipping cost will be deducted from the original purchase total, as well as a $3.50 customer convenience fee.

5. Disclaimer of Warranties

We make no warranties or representations about the accuracy, completeness, or reliability of the information on our website or the safety or efficacy of our products. You acknowledge and agree that your use of our website and our products is at your own risk.

6. Limitation of Liability

In no event shall we be liable for any damages arising out of or in connection with your use of our website or our products, including but not limited to direct, indirect, incidental, special, or consequential damages. Our total liability to you shall not exceed the total amount you paid for the product at issue.

7. Medical Disclaimer

The statements contained on this website have not been evaluated by the Food and Drug Administration (FDA). No statements shall be construed as a claim or representation of a diagnosis, treatment, cure, or prevention of any disease. No product listed on this website is intended to diagnose, treat, cure, or prevent any disease. Products are not intended for those with a medical condition, pregnant or nursing.

CaffeineExperts.com is not responsible for any health issues or reactions as a result of using the product. By using any product listed on this website, you assume all risk and liability associated with the use of the product. If you have a medical condition or are pregnant or nursing, please consult with a qualified healthcare professional before using any product listed on this website. Please contact product manufacturers for more information on each product before placing your order with us. We are not responsible for any statements or claims that manufacturers make about their products.

You should contact your physician before purchasing any of the products on or through our Services. The information provided on or through our Services is for informational purposes only and is not intended as a substitute for advice from your physician or other health care professional or any information contained on or in any product label or packaging. If you are aware of any health issues, do not use our product until you have consulted with your doctor.

8. Governing Law & Jurisdiction

These Terms and Conditions shall be governed by and construed in accordance with the laws of Delaware, without giving effect to any principles of conflicts of law. Any dispute arising out of or in connection with these Terms and Conditions shall be resolved exclusively in the courts of the USA.

9. Changes to Terms and Conditions

We reserve the right to modify these Terms and Conditions at any time without notice. Your continued use of our website and our products constitutes your acceptance of any such modifications.